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Abuja Electricity Distribution Company Turnaround, Nigeria

A transformative journey to revitalise Nigeria’s Abuja Electricity Distribution Company through strategic advisory, technical support and data-driven solutions.

Client

Abuja Electricity Distribution Company (AEDC)

Project date

2013-2018

Following the privatisation of Nigeria’s power sector in 2012, the KANN Utility Company Consortium acquired AEDC. The utility faced severe operational challenges, including outdated infrastructure, poor service delivery and high technical and commercial losses. Zutari was appointed to support AEDC’s turnaround through a comprehensive technical service engagement.

The opportunity

AEDC inherited a network plagued by outages, unmotivated staff, dissatisfied customers and unreliable data systems. Losses exceeded 50 percent, far more than anticipated during the bidding process. The opportunity lay in transforming AEDC into a reliable, efficient and customer-focused utility.

What we did

Zutari served as AEDC’s technical service provider from 2013 to 2018, delivering:

  • Strategic advisory support to management

  • Placement of experienced professionals to strengthen internal capacity

  • Development of service packs for strategic project execution

  • Establishment of a revenue protection unit to combat energy theft

  • Launch of a large power user (LPU) audit to correct billing discrepancies

  • Implementation of performance monitoring systems for billing and revenue collection

  • Execution of a full customer enumeration project, capturing over one million customers and 80 million data attributes


This final data collection initiative significantly improved AEDC’s information systems and helped identify illegal connections and revenue leakage.
Zutari’s intervention helped AEDC transition from a struggling utility to a data-driven, performance-focused electricity provider.

The outcome

The turnaround programme led to measurable improvements in operational efficiency, revenue collection and customer service. Zutari’s strategic and technical contributions laid the foundation for a more resilient and accountable electricity distribution company in Nigeria.

The AEDC turnaround project demonstrates the power of strategic advisory and engineering expertise in revitalising critical infrastructure. Zutari’s role was instrumental in enabling AEDC to overcome legacy challenges and build a more sustainable future for electricity distribution in Nigeria.

One of the single biggest data collection projects completed by Zutari, capturing over 80 million attributes to transform utility operations.

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